Cancellation & Refund Policy

FlowPilot AI is offered as a single monthly subscription, currently priced at $29 USD per month. Applicable taxes may be added at checkout depending on your billing location.

Billing is recurring: your payment method is charged at the start of each monthly billing period and your subscription renews automatically until you cancel it. Payments are processed by Stripe.

To be clear about what the subscription is today:

• There is currently no free trial. Access begins when your first payment succeeds.
• There is no long-term contract or minimum term. You are billed one month at a time.
• There is no cancellation fee or penalty.

You can cancel your subscription at any time, without contacting us, through the Stripe Customer Portal. The portal is the same place where you can update your payment method and download your invoices. If you have trouble reaching it, write to support@flowpilotplatform.com and we will send you the link.

Cancellation takes effect at the end of the billing period you have already paid for. You are not charged again after you cancel, and you keep full access to your workspace until that date. Once the period ends your subscription closes and access to the Service ends with it.

Because cancellation takes effect at the end of the paid period and you keep access until then, we do not issue pro-rated refunds for the unused part of a billing period, except where the law that applies to you requires us to.

If you believe you have been charged twice, charged an incorrect amount, or charged after cancelling, tell us and we will review it. Confirmed duplicate charges and billing errors are corrected, including by refund where appropriate. To help us resolve it quickly, include the email address on your account and the date and amount of the charge.

Billing questions, cancellation help and refund requests can be sent to support@flowpilotplatform.com. Our Terms of Service and Privacy Policy are also available.